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Manager in Development - Rooms Division - Hotel Galvez
Category: Restaurant
  • Your pay will be discussed at your interview

Job code: lhw-e0-90675003

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Wyndham Hotels & Resorts

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  227 Views, 0 Applications  
Manager in Development - Rooms Division - Hotel Galvez
**Job Summary**

The Management in Development Program is a 12 month paid rotational program aimed at providing recent college graduates the experience and exposure necessary to grow and succeed as a leader in the dynamic and intricate world of hospitality. The Manager in Development (MID) will spend a pre-determined amount of time in various departments within The Rooms Division and/or The Food & Beverage Division.

+ The MID will interact with owners, guests, and team members to ensure the highest level of guest satisfaction. Create a positive work environment by maintaining the highest level of ethics and integrity consistent with applicable regulatory standards and Wyndham Hotel Group Managed Hotels values and policies.

+ Command a presence of respect and humility; demonstrating the ability to motivate and readily communicate expectations and follow up.

+ Provide guidance and assistance to team members including implementation of programs, procedures, departmental standards, team member training, scheduling and payroll issues. Will also be actively involved in the department recruiting process.

+ Assist in preparation of and adherence to departmental budgets, strategic plans and perform regular unit inspections.


+ **Recent college graduates who have received their 4 year degree from an accredited institution of higher education within 12 months of application for the MID Participation.**

+ **Reservations Software or proven aptitude and familiarity with computers and Microsoft Office software.**

+ **Must maintain a professional appearance and a cordial attitude towards all guests and staff members.**

+ **Must be able to effectively deal with owner, guest or team member concerns by telephone or in person in a professional manner.**

+ **Able to handle the stress of high customer demand in a hospitality environment.**

+ **Requires good communication skills and the ability to apply common sense understanding to carry out detailed written or oral instructions.**

+ **Must be able to easily and frequently change from one activity to another.**

+ **Must use good judgment in effectively providing services personally or to know when to immediately refer requests to the appropriate department manager for action.**

+ **Must be able to supervise staff in a front desk operation in a manner that effectively supports and promotes teamwork while helping each individual achieve personal growth and opportunity.**

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