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Fleet Manager - Parts/Warranty
HOUSTON TX 77007
Category: Construction
  • Your pay will be discussed at your interview

Job code: lhw-e0-89771977

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Waste Management

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Summary

  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Fleet Manager - Parts/Warranty

Equal Opportunity Employer: Minority/Female/Disability/Veteran





Waste
Management (WM), a Fortune 250 company, is the leading provider of
comprehensive waste and environmental services in North America. We are
strongly committed to a foundation of operating excellence, professionalism and
financial strength. WM serves nearly 25 million customers in residential,
commercial, industrial and municipal markets throughout North America through a
network of collection operations, transfer stations, landfills, recycling
facilities and waste-based energy production projects.







I. Job Summary

Build on the current WM warranty process and develop
improvements in the warranty recovery process for Waste Management at the field
level. Acts as the voice of Waste Management on Warranty matters.





Responsible
for Managing and maintaining the company's parts master providing the most
efficient use of part identification and procurement compliance. This will
include a renewed emphasis on replacement parts warranty and Fleet specified
parts used.




II. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform
each essential duty below. Other
minor duties may be assigned.



+ Works to improve the warranty/Parts
management systems and processes.







+ Analyze, streamline and synchronize
the current parts master with WM systems. Manage approval of all parts
master adds, reduce/remove obsolescence and create comprehensive cross
reference matrix to enable quality data analysis.







+ Reviews warranty data, understands
failure modes, and develops corrective action plans for high failure rate
components.







+ Develops comprehensive cost-effective warranties for
Waste Management.


+ Develops processes to help WM sites identify warranty
opportunities within maintenance systems.


+ Builds and implements a nationwide Warranty Recovery
Training Program directed toward Fleet Managers and Technicians.


+ Work with the technical teams and Fleet Procurement
teams to develop an automated accurate asset warranty coverage profile for
the WM assets that will assist the WM Sites to understand and maximize
recovery


+ Work with the OEM and WM Fleet Managers to review and
discuss OEM denied direct submit claims and the payment potential for
denied claims. Assist Fleet Managers in discussions with local OEM dealers
on warranty issues.


+ Sets warranty recovery goals applicable to all sites
based on equipment age and replacement parts usage.


+ Builds a warranty calculator to assist warranty
budgeting at the site level.


+ Collects monthly and quarterly warranty recovery data
and creates reports for WM Field, Senior Management at the Corporate,
Tier, Area and BU levels.


+ Attends OEM warranty training for certification and to
enter warranty claims on behalf of Waste Management.


+ Provides purchase recommendations to WM Director of
Equipment Performance based on the level and quality of warranty and
goodwill support from chassis and body OEM's.









III. Supervisory
Responsibilities


The highest level of supervisory skills required in this job is the
management of supervisory employees.
This includes:





+ Direct
supervision of one full-time employee.








IV. Qualifications

The
requirements listed below are representative of the qualifications necessary to
perform the job.







A. Education and Experience

Required: Bachelor's Degree, or equivalent experience, and seven to ten
years previous experience.








B. Certificates, Licenses, Registrations or
Other Requirements





Preferred: PMI Certification


Preferred: Lean Six Sigma Experience
(Green Belt or higher)








C. Other
Knowledge, Skills or Abilities Required





+ Microsoft Office knowledge.


+ Self-Starter with strong
communication skills with ability to lead and influence others.


+ Working financial knowledge.


+ Process oriented Team Builder.








D. Key
Competencies



Aligning Performance
for Success
- Focusing and guiding others in accomplishing work objectives.



Building Partnerships - Identifying
opportunities and taking action to build strategic relationships between one's
area and other areas, teams, departments, units or organizations to help
achieve business goals.



Building Trust - Interacting with
others in a way that give them confidence in one's intentions and those of the
organization.



Coaching and Developing
Others
- Providing feedback, instruction and development guidance to help others excel
in their current or future job responsibilities; planning and supporting the
development of individual skills and abilities.



Decision Making - Identifying and
understanding issues, problems, and opportunities; comparing data from
different sources to draw conclusions; using effective approaches for choosing
a course of action or developing appropriate solutions; taking action that is
consistent with available facts, constraints, and probable consequences.



Facilitating Change - Encouraging others
to seek opportunities for different and innovative approaches to addressing
problems and opportunities; facilitating the implementation and acceptance of
change within the workplace.



High-Impact
Communication
- Clearly and succinctly conveying information and ideas to individuals and
groups in a variety of situations; communicating in a focused and compelling
way that drives others' thoughts and actions.



Planning and Organizing - Establishing courses
of action for self and others to ensure that work is completed efficiently.





Strategic
Decision Making - Obtaining information and identifying key
issues and relationships relevant to achieving a long-range goal or vision;
committing to a course of action to accomplish a long-range goal or vision
after developing alternatives based on logical assumptions, facts, available
resources, constraints, and organizational values.











V.
Work Environment





Listed below
are key points regarding environmental demands and work environment of the job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions of the job.



+ Required to use motor coordination
with finger dexterity (such as keyboarding, machine operation, etc) most
of the work day;


+ Required to exert physical effort
in handling objects less than 30 pounds rarely;


+ Required to be exposed to physical
occupational risks (such as cuts, burns, exposure to toxic chemicals, etc)
rarely;


+ Required to be exposed to physical
environment which involves dirt, odors, noise, weather extremes or similar
elements rarely;


+ Normal setting for this job is: office
setting.


+ Travel is required and may vary 50
- 90% based on the assigned project requirements.












Benefits

At Waste Management, each eligible employee receives a
competitive total compensation package including Medical, Dental, Vision, Life
Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company
match on 401K, and more! Our employees also receive Paid Vacation, Holidays,
and Personal Days. Please note that benefits may vary by site.


If this sounds like the opportunity that you have been
looking for, please click "Apply."


I understand that applying to this job indicates that I have the legal right to work in the United States. I agree to perform physical duties of this position as outlined in the job with or without reasonable accommodations. I understand that if offered the position, I will be required to pass a drug screen.

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